Smarter CRM. Stronger Customers.

Flowchart illustrating customer retention process with icons for brand awareness, customer loyalty, personalization, engagement, and a central circle labeled 'Customer Retention'.

Canna CRM is a strategic marketing consultancy helping cannabis businesses unlock the full potential of customer relationships.

We specialize in CRM, retention, loyalty, and VIP marketing strategies that drive growth and build long-term value.

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Guiding the shift from discounts to loyalty.

With deep expertise in CRM, retention, loyalty, and VIP marketing, Canna CRM helps cannabis businesses move beyond outdated retail tactics.

We bring over 20 years of lifecycle marketing experience, paired with Alpine IQ certification, to design smarter customer strategies that drive measurable growth.

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About Us
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We help cannabis businesses grow smarter by focusing on the customer. Every service is built to drive retention, loyalty, and lifetime value.

Engagements start at $3,000/month, reflecting the hands-on expertise and measurable impact we deliver.

Our Services

  • We design and optimize CRM programs that engage customers across their entire journey. From welcome flows to win-back campaigns, we build lifecycle strategies that drive repeat visits, boost retention, and create long-term value.

  • Whether you’re on Alpine IQ or another CRM, we handle setup, segmentation, and automation buildouts to ensure your platform works for you. As certified Alpine IQ experts, we bring unmatched depth to help you unlock retention, loyalty, and lifecycle campaigns that drive results.

  • Discounts alone won’t keep customers coming back. We design loyalty programs and retention strategies that foster real engagement, build emotional connections with your brand, and drive measurable increases in customer lifetime value.

  • Your top customers are the backbone of your business. We help you design and launch VIP programs that recognize, reward, and retain your most valuable customers, increasing loyalty and maximizing their lifetime spend.

  • Data is the foundation of smart marketing. We build reporting dashboards and deliver actionable insights that help you measure performance, track customer behavior, and make confident decisions backed by data.

  • Running a cannabis business means making tough decisions every day. We act as your strategic advisor, simplifying complexity, guiding your marketing roadmap, and helping you invest in strategies that deliver real results.

Request a Free Consultation
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Transparent Pricing, Proven Impact

We keep it simple: clear monthly minimums, no hidden fees. Each package is built to help cannabis businesses maximize customer retention, loyalty, and long-term value.

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CRM Management & Strategy
$3,500.00

$3,500/month minimum
We’ll set up and manage your CRM as the backbone of your marketing. From segmentation and automation to campaign execution across email, SMS, and push, we ensure your technology is clean, optimized, and driving results. Includes Alpine IQ expertise, reporting dashboards, and ongoing performance optimization.

Apply
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Retention & Lifecycle Programs
$3,000.00

$3,000/month minimum
We design and manage the customer journeys that keep your audience engaged over time. From win-back campaigns and lapsed customer re-engagement to automated lifecycle sequences and performance reviews, we help reduce churn, boost repeat visits, and extend customer lifetime value.

Apply
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Loyalty & VIP Program Design
$4,000.00

$4,000/month minimum
Your top customers drive your bottom line. We design and optimize custom loyalty programs and VIP tiers that maximize retention and high-value spend. Includes CLV-driven automations, dashboards to measure impact, and hands-on optimization to drive repeat purchases and long-term growth.

Apply